Forgot your password? Click here.
If you have a UBC number, that is your Username. For example, John Doe’s UBC number is U12345678. He would then enter U12345678 as his Username. Please note: You MUST include the “U” in your UBC Number in your Username.
If you don’t have a UBC Number, please use the unique ID number provided by the Benefit Funds.
Your initial password was provided by the Benefit Funds. When you login for the first time you will be required to change your password.
To better service our plan participants, the NYCDCC Benefit Funds Member Services Call Center has extended our phone line availability. Monday through Thursday, our Call Center hours have now been extended from 5:00pm to 5:30pm. Our new hours of availability on these days are 8:00am to 5:30pm. On Fridays, our hours remain 8:00am to 5:00pm.
*Please note that the Member Log-In Portal used for viewing and managing your benefits will be offline and inaccessible from 1am-2am each day. If you wish to view and manage your personal benefits, please do so at any other available time. Thank you.